Guest Data Capture

Every relationship gets richer over time.

From the first interaction AnyRoad captures rich, opted-in customer data that builds into a deep understanding of every single guest — giving you the insights to create stronger relationships, deeper loyalty, and greater lifetime value.

Booking, on-site, feedback and loyalty signals flowing into a single guest profile
Single Customer Profile

From first visit to lifetime fan.

A single profile and opt-in for every guest, consolidated across all your experiences and every interaction — growing richer with each touchpoint, for the lifetime of the relationship.

01
Booking & Registration

Know their prior brand relationship

When guests walk in, you already know who they are and where they stand with your brand — including perception and purchase behavior before the visit, so you have a baseline to measure against. Plus opt-ins and where they came from.

Email & SMS opt-ins
Demographics
Current brand perception
Current purchase behavior
Marketing source
Custom questions
02
On-site

Know what they experienced

Track their on-site journey — where they went, what they did, what they bought, and how many times they've been back.

Attendance
On-site journey tracking
Repeat visits
POS purchase
03
Brand Feedback

Know who your promoters are

Post-event captures brand NPS, staff ratings, and open-text feedback — with AI aggregating the themes — so you know who loves you, who needs another chance, and who to bring closer. All while driving public reviews and social follows.

AI Insights
NPS
Text feedback & themes
Staff ratings
Public reviews
Social follows
Custom questions
04
Loyalty

Know how the relationship grows

Events are the beginning. Every signal that follows — retail purchases, club and membership joins, email engagement, long-term buying — shows you who's becoming a fan, and how the relationship grows.

Loyalty Solutions
Post-event purchases
Long-term purchase behavior
Club joined
Membership joined
Email engagement
MJ
Maria Johnson
+1 (415) 555-0172
Brand Perception: Passive
Occasional Purchaser
Repeat Visitor
Premium Member
EXPERIENCES
2
LAST EXPERIENCE
8 mo ago
TOTAL SPEND
$310
Birthdate
Jun 15, 1988 (37)
Gender
Female
Location
San Francisco, CA
Marketing Opt-in
✓ Email   ✓ Phone
ACTIVITY TIMELINE
Joined Membership
Plan: Family · $1,000 Annually
Purchased a bottle
Total spend $120 · Whole Foods · San Francisco, CA
Became Promoter (NPS 9)
“Amazing experience — the tasting room blew me away. I've already told three friends they need to visit.”
Staff rating: John Smith ★★★★★
Visited the Photo Booth
On-site journey · checkpoint 2
Attended Whiskey Connoisseur Tasting
Group of 2
Registered Whiskey Connoisseur Tasting
Group of 2 · $120 · via Instagram

Capture everyone who shows up.

However a guest arrives — online, on-site, or in the field — AnyRoad has purpose-built products to capture the moment and the opt-in. Not just from the person who booked: from every guest in the group.

A living room, where a guest completes their booking before arriving
Step 3 of 3
Complete your registration
How did you hear about us?
Instagram
A friend
Search
How often do you buy our products?
Weekly
Monthly
Rarely
✓
Email me about future Flare experiences
Complete Registration
→
Online

Booking, registration, and RSVP flows built to capture rich guest data before anyone arrives.

A venue front desk, where staff check in a walk-in guest
Front Desk
Front Desk · Check in a guest
DR
How likely are you to recommend this experience?
0
1
2
3
4
5
6
7
8
9
10
Check-in Guest
→
On-site

Register walk-ins, capture opt-ins, and collect guest data with AnyRoad Front Desk, our dedicated POS app for on-site staff.

A busy outdoor festival, where visitors register at a kiosk
Live
Sat, May 10
Golden Barrel Fest — Miami
Start Registration
→
Or
QR code to register on your phone
Scan this QR Code to register on your mobile phone
In the Field

Capture visitors, opt-ins, and rich data via QR code or iPad with AnyRoad Live!, our app for brand activations, festivals, and pop-ups.

One booking. Every guest.

Most companies and platforms only capture data on the person who booked. FullView reaches the whole group, capturing opt-ins, data, and feedback from every single guest. A party of four becomes four known guests, not one contact and three strangers you'll never reach again.

68%
more guest opt-ins on average with FullView
Booking #4821
4 Guests
Whiskey Connoisseur Tasting
September 12, 2026 | 2:00 PM
MJ
Maria Johnson
Booker
✓ Opt-in
TJ
Guest
✓ Opt-in
PN
Guest
✓ Opt-in
AK
Guest
✓ Opt-in
Question Builder

You decide what gets asked.

Take complete control of the data you capture. Build exactly the questions your brand needs: multiple choice, scales, open text, and more. Conditional logic adapts the flow to each guest and their answers.

Set questions once at the brand level and reuse them across experiences — setup stays fast, and every team and agency asks the same approved questions.

Every answer arrives standardized, so your data stays clean and comparable across all your events.

Question Builder
Q1 · Multiple Choice
How often do you buy our products?
Weekly
Monthly
Rarely
Never
+ Add
↳
IF answer is “Rarely”
Q2 · Open Text · Conditional
What would make you buy more often?
Guest types their answer…
+ Add question
The result

Every customer. One view.

A single view and deep understanding of every customer across all your events — ready to segment, understand, and act on.

Dashboard
Bookings
Experiences
Customers
Campaigns
Automations
Analytics
Feedback
CUSTOMERS
24,813
REPEATS
3,207
12.9%
PROMOTERS
5,583
22.5%
NPS score ≥ 8  ×
Marketing opt-in: General  ×
+ Add filter
Customer
Distance
NPS
Purchase behavior
Experiences
EXPERIENCES
LAST VISIT
TOTAL SPEND
Birthdate
Gender
Location
Marketing Opt-in
ACTIVITY TIMELINE
Ownership

Your customers, your data.

You have full control and ownership of your customers and their data. Native CRM integrations, APIs, and webhooks pipe it directly into Klaviyo, Salesforce, or your warehouse. And because AnyRoad is a platform, not a marketplace, your audience is never marketed to or monetized by anyone but you.

One guest profile flowing out to Klaviyo, Salesforce, APIs, webhooks and your own warehouse
One profile, everywhere it matters

Know your guests. Then act on it.

Book a demo and we'll walk you from the first-day signal to lifetime ROI — on experiences like yours.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.